Warranty & Service Policy

New products sold by Indian Pacific Technology carry the manufacturer's warranty. The warranty period and terms differ by brand and product and are shown on the product's warranty card or box and on your invoice.

What is covered

Manufacturing defects during the warranty period, as defined by the manufacturer. Consumables, physical or liquid damage, burn marks, unauthorised repairs, tampered seals and damage from power surges are usually not covered.

How to claim

Bring the product, your invoice and the warranty card to our store, or message us on WhatsApp first. We will guide you through the brand's service process. Depending on the brand, we either arrange the service ourselves or direct you to the authorised service centre. Time taken for repair or replacement depends on the manufacturer.

Keep your invoice

Warranty is linked to the invoice date. Please keep your invoice, box and accessories safe.

Repairs at our service desk

For repairs, upgrades and servicing outside warranty we give a quote before starting work. Parts we replace may carry a separate warranty, which we will tell you at the time.

Contact

Phone +91 93344 19688, WhatsApp 95726 01888, or visit our store on Fraser Road, Patna.